Consumer Behaviour in the Digital Age

The document provides a comprehensive exploration of consumer decision-making styles, motivation, and decision models. It begins by outlining the traditional five-stage decision-making process, including problem recognition, information search, evaluation of alternatives, purchase, and post-purchase behavior. It also discusses contemporary approaches to decision-making, such as the cognitive model, reinforcement model, and habitual decision-making model. The document delves into consumer deci...

The document provides a comprehensive exploration of consumer decision-making styles, motivation, and decision models. It begins by outlining the traditional five-stage decision-making process, including problem recognition, information search, evaluation of alternatives, purchase, and post-purchase behavior. It also discusses contemporary approaches to decision-making, such as the cognitive model, reinforcement model, and habitual decision-making model. The document delves into consumer deci...